Terms of Use

Last updated: June 2026

Acceptance of terms

By accessing and using this website and our services, you accept and agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you should not use our website or services.

Service description

We provide premium residential cleaning services for apartments and houses. All services are subject to availability and must be scheduled in advance.

Service agreement

When you request a service through our website or by contacting us directly, you enter into a service agreement subject to these terms:

• Services are provided at the agreed date and time
• Pricing is as stated at the time of booking
• Payment terms will be communicated during booking confirmation
• You must provide accurate property information and access details

Booking and cancellation

Service bookings require advance notice. Cancellation policies will be communicated at the time of booking. Late cancellations may be subject to charges as specified in your service agreement.

Client responsibilities

When booking our services, you agree to:

• Provide accurate information about your property
• Ensure safe access to all areas requiring cleaning
• Secure or remove valuable or fragile items
• Disclose any hazards or special conditions
• Ensure pets are secured during service delivery

Service limitations

Our services do not include:

• Structural repairs or restoration work
• Specialist treatments requiring licensed professionals
• Removal of hazardous materials
• Pest control or extermination
• Heavy lifting or furniture moving beyond routine cleaning needs

Liability

While we take utmost care in delivering our services, we cannot be held liable for:

• Pre-existing damage to property not reported before service
• Items not properly secured as requested
• Damage caused by inherent defects in materials or surfaces
• Results affected by property conditions beyond our control

Website use

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.

Intellectual property

All content on this website, including text, images, logos, and design, is protected by copyright and other intellectual property rights. You may not reproduce, distribute, or create derivative works without our express written permission.

Changes to terms

We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the modified terms.

Governing law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

For questions about these Terms of Use, please contact us at [email protected].